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Why choose ReturnRunners

It's quick and easy! Our trained, professional network of white-glove Runners are at your service to help facilitate the ultimate post-purchase experience for your customers.

Let us help you deliver a post-purchase experience unlike any other:

Take BOPIS one step further and use our same-day delivery option for those last-minute styling emergencies. Or schedule a drop-off to your clients, based on their schedule, up to seven days in advance.

Do your customers have return or exchange needs? By using our service, it’s easier than ever to source returns directly from your clients, for a quicker and consolidated turnaround.

Whether your clients would like to request our service on a week day or over the weekend, during office hours or in the evening, ReturnRunners offers convenient 1-hour pick up windows, seven days a week to accommodate their schedule.


With a flexible online platform, we can easily integrate our technology into your website or app so customers have a seamless, personalized experience and can checkout or initiate returns with ease. 

We are currently servicing Chicago, and are quickly expanding to select locations throughout the US. For further assistance, please email us at or request a consultation below!

How we help reduce the retail return headache

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Grow and retain Customer Base

  • Entice new customers with a hassle-free, on-demand return options

  • Nurture relationships with existing customers through a white-glove service


Streamline in-store staffing

  • Allow sales personnel to focus on selling and not on returns

  • Consolidate return drop-off options during non-business hours

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Maximize Revenue Recovery

  • Reduce number of touch points to resale destination

  • Decrease the amount of fraudulent returns through our verification process

Check out our recent feature in Forbes, highlighting how we’re transforming the returns industry on behalf of retailers:


Sample list of stores our customers are requesting returns to: